Stakeholders
UPA, in considering the impact and importance on the operation of UPA, has created stakeholder groups such as staff, labor union, port council, government, local government, National Assembly, port-related public organizations, partner companies and groups, customers of Ulsan Port, and the media. We have established communication channels based on the characteristic of each stakeholder group and are actively listening to their opinions in making decisions for sustainable management.
Communication with Stakeholders
Ulsan Port Authority(UPA) accepts various stakeholders' opinions for the advancement of ESG management. UPA divides stakeholders into value creation, value consumption, value delivery, and value share to carry out public participation management with an operation of effective communication channels and communication strategies for each group.
- UPA
- Internal
- Main body for strategy implementation
- Staff
- - Communication channel : CEO meeting/ seminar/ workshop/ monthly assembly/ weekly and monthly meeting/ groupware, etc. / C.C.
- - Implementation direction : Strengthen implementation by directly taking part in the development of the vision and strategy / I.D.
- Exert influence as the representative for interests of the labor union
- Labor union
- - Communication channel : Labor-Management Council / c.c.
- - Implementation direction : Share the development strategy of UPA and create cooperative labor-management relations / I.D.
- Top decision-making body
- Port Council
- - Communication channel : Port Council/ policy advisory / C.C.
- - Implementation direction : Decision-making through strategy sharing / I.D.
- External
- Function as supervision of policy making and management
- Government
- - Communication channel : Work reporting/policy seminars/individual visits / C.C.
- - Implementation direction : Encourage support for stronger enforcement of strategies / I.D.
- Collaborate to perform duty
- Local governments
- - Communication channel : Oceans and Fisheries Administrative Council/policy seminars/individual visits / C.C.
- - Implementation direction : Encourage support for stronger enforcement of strategies / I.D.
- Establish policies/monitor national affairs
- National Assembly
- - Communication channel : Work reporting/policy seminars/individual visits / C.C.
- - Implementation direction : Work reporting/policy seminars/individual visits / I.D.
- Share policies
- Port-related public organizations
- - Communication channel : Work consultation / C.C.
- - Implementation direction : Share policies and seek co-development / I.D.
- Business partners/win-win cooperative relations
- Partner companies and organizations
- - Communication channel : Corporate or organizational discussions, etc. / C.C.
- - Implementation direction : Development and sharing of strategies reflecting needs / I.D.
- Strategy implementation / demand base / customer satisfaction evaluator
- Ulsan Port customers
- - Communication channel : Customer meeting/VOD collection, etc. / C.C.
- - Implementation direction : Development and sharing of strategies reflecting needs / I.D.
- Form public opinion
- Media companies
- - Communication channel : Press conference/distribution of press release / C.C.
- - Implementation direction : Secure support for development strategies / I.D.