Introduction
Sustainable Management
To pursue sustainable management efficiently and systematically, UPA selected important issues in accordance with the GRI content definition protocols on evaluation guidelines of ISO 26000.
33 core issues were identified in consideration of the level of significance to UPA and each of the stakeholders, and established sustainable management tasks in connection with the corporate strategy based on these issues.
UPA will continue to listen to the voices of various stakeholders and regularly check relevant issues to make efforts towards sustainable development.
Importance Evaluation Guidelines
STEP 1Awareness of Social Responsibility
- Media AnalysisAnalyze data exposed to the media from 2010 to 2012 to understand the external recognition of sustainable management issues of UPA
- Related Organization AnalysisIdentify the issues by analyzing the sustainable management reports of Korean and overseas organizations in the same industry by each performance indicator of GRI and draw relevant issues
- Trend & Impact AnalysisConduct a survey on staff for trend impact of key issues and internal capacity purposes and identify issues that affect UPA or issues related to internal capacity
- Diagnosis of Implementation Progress of ISO 26000Diagnose the level of implementation for social responsibility based on the ISO 26000 diagnosis tool developed by the Ministry of Knowledge Economy and identify issues related to vulnerable items
STEP 2Participation of Stakeholders
- Stakeholder interviewSelect key stakeholder groups and representative for each group based on their legal, financial, and operational responsibility and impact on UPA and conduct an in-depth interview
- Stakeholder SurveyBy conducting an online survey on stakeholders between June 10-14, 2013, sustainable management issues of UPA from the perspective of stakeholders were collected and reflected in the importance evaluation
STEP 3Importance evaluation
- Relevance evaluation
- Significance evaluation
- Importance evaluation results
Results of materiality assessment
- Significance of UPA
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- Trend : 1 > 4 > 2 > 9 > 5 > 3 > 11 > 7 > 6 > 20 > 10 > 17 > 12 > 16 > 24 > 29 > 15
- Impact : 8 > 19 > 21 > 13 > 14 > 22 > 18 > 27 > 26 > 23 > 28 > 31 > 33 > 30 > 25 > 32
- Significance of Stakeholder
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- Trend : 15 > 2 > 3 > 1 > 6 > 5 = 7 > 12 > 10 > 4 > 16 > 9 > 11 > 17 > 20 > 24 > 29
- Impact : 8 > 14 = 18 > 13 > 25 = 23 > 22 > 19 > 30 > 32 > 28 = 26 = 21 > 33 > 27 > 31
- 01Demand for social responsibility and increased role of local community
- 02Globalization of port logistics
- 03Increase in demand for stability of goods and services (improved service quality)
- 04Intensification of competition (rapid growth of China’s ports, logistics port competition in Northeast Asia, etc.)
- 05Increase in demand for corporate transparency
- 06Increase in customer base who place importance in health, environment, and society
- 07Creation of eco-friendly ports
- 08Local community (social contribution)
- 09Increase in request for mutual growth
- 10Diversification of customer needs
- 11Demand for sustainable management of public organizations by the government
- 12Increase in trade volume in East Asia
- 13Economic performance (liquid bulk cargo throughput number of vessel arrivals, etc.)
- 14Employment (gender, new temporary positions)
- 15Increase in request for staff welfare rights (work-life balance)
- 16Enlargement of port development
- 17Increase in rights of partners and importance of their role
- 18Staff diversity and equal opportunities
- 19Potential impact on the local community
- 20Logistics automation/advancement
- 21Increase in transparency of corporate management
- 22Promotion of social responsibility within the company’s realm of influence
- 23Work hygiene and safety
- 24Improvement of environmental regulations
- 25Staff education and training
- 26Provision of job creation opportunities
- 27Stakeholder participation and opinion incorporation
- 28Environmental impact of goods and services
- 29Increase in awareness of sustainable management
- 30Prohibition of discrimination (contractual relationship, treatment of vulnerable groups)
- 31Energy use and greenhouse gas emissions
- 32Improvement of human rights related complaints (problem resolution)
- 33Labor-management relations